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Office - 330 773-3500
Fax - 330 773-9132
Toll Free - 800 303-9460
Family Owned and Operated

Our Services : Feedback

Here is what just some of our many satisfied customers have to say about us.  If you should care to leave feedback, use our contact form to submit your comments.

John has been servicing our heating and air conditioning for a long time. He was here today on a routine service call. I just want to say that John is a polite, knowledgeable, helpful and all around nice person. You should be proud to have a serviceman like John!!
Just want to say "thanks" for the fast response on our furnace issue. Your technician "Rick" called back right away and was at our house in 30 minutes on a Sunday! He was professional and explained everything that needed to be done. We will recommend Echols every time to our family and friends! Thanks,

Dean and Rhonda Jones
Dear Jim:

This letter is to commend the great job done by your employees on the recent air conditioning retrofit installation. I was especially impressed with their effort to install the ductwork in a manner to not intrude on the useable space in the attic and their ingenuity in getting the air ducts to the first floor rooms with the least impact on the second floor closets.

This is our third air conditioning project with Echols, including two retrofits, and we continue to be very pleased with your workmanship.

I would be pleased to recommend you to others.

Regards, E.C. Moncrief
Hello Elaine,

Deb and I wanted to take a minute to thank you for the attention you have given us as a customer of Echols. Your efforts and those of your technical staff have been tremendous. You have supplied us with excellent customer service at every turn. Thank you!

As you know, we have been clients of Echols for a long time. Our “hiccup” in the past reminded me of going to your favorite restaurant and having a not so nice experience. The owner then tells me to hang in there and try them again.

You have played the part of the owner admirably and is the reason we are still with you.
When you find yourself in your next competitive situation, please pass our names along to your prospect. We will speak volumes as to why they should do business with you and Echols.

Thanks again! Enjoy your holidays!
Best Regards,
Chuck and Deborah DeWitt
Re: Furnace and A/C replacement
Gentlemen,
Just a short note to say “thank you” to everyone at your company for making the entire process so pleasant.
Jay Stitz referred us to your company. He was right in telling us how good you and your staff are at doing their jobs.
We had expected the worst and got the best. Anytime you need a reference, please feel free to call on us.

Sincerely, Shirley & Jerry Hawkins